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Terms & Condition

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Welcome to VBG Host Terms & conditions

Effective date: 1 January 2021

Domain Registration

1. If the domain is registered after ordering the domain, it will not be refunded if you ask for a refund.

2. If you misspell any information while ordering, you will be responsible for that. Always try to place an order with all the information yourself. Done, for this you will always order so as not to be mistaken

3. After registering the domain, check your mail, many important mails can be sent, such as billing information including domain confirmation link, if you do not confirm the domain link, you have to take the responsibility.

4.Domain must be renewed before your domain expires, if it expires you will have to pay extra fee, if 1 month has passed then it will not be possible to renew the domain

5. If any report against the domain will actually suspend the domain without any notification, then you need to contact us and complete the next steps.

6. The domain panel will take whatever we provide, it will not be acceptable for any other panel.

7. Before buying any domain, check their terms and conditions from the official website of that domain. If you suspend and deactivate the main company after buying the domain from the doll host, we will not have to do anything. In that case you have to contact the main company. I bought the domain from the doll host and the doll host will fix it.

8. After purchasing a domain, many times Facebook blocks the domain for content violation, in which case the customer has to take this responsibility.

9. If a copyright report is received against the domain, the domain will be suspended or removed without any notification.


If any domain registration is done, the domain money will not be refunded, No money refunds will be given once the domain transfer process has started.

Domain Reseller

1. After taking the funds from the domain reseller, it will not be refunded anymore, you have to use all the funds for the work of domain registrar.

2. No information will be given to the client about the VBG Host or how to register, the client has to keep in mind that the client will buy from the VBG Host so these are the company's own policy.


After buying hosting from us, you will understand the complete cPanel, if you do not understand, then you have to take the responsibility of the client, after understanding the cipanel, if you change / delete any file database without understanding, you have to take that responsibility.

No adult content or anti-state content may be used on our hosting, and if used, the hosting will be suspended without notice.

If you do not pay the hosting bill on time, i.e. 7 days have passed since the due date of the bill, then the hosting will be deleted without any notice, the data or file of which cannot be returned, you must check the mail or login to the billing portal. You need to know the time of the bill, many times mail or SMS may not go for this, you have to login to the portal and see. And you have to pay before it is deleted

The DMCA report states that the VBG Host will suspend or terminate the hosting without any notification, after which the client will not be able to accept any objection.

Refunds Policy

If the VBG host is berth to support or solve any other problem, the client will be able to get a refund, no refund request will be accepted for more than 7 days.

Once the domain is registered, the domain money will not be refunded, nor will any domain transfer be refunded.

Any VPS or detected server is completely non-refundable

There is no money back guarantee in reseller hosting

If your service is canceled / suspended / terminated due to non-compliance with our terms, no refund will be eligible.

Money deposited in the client's account cannot be refunded, it can be used to buy any service.

Cancellation and Refunds Procedure

If you want to cancel the service, you have to submit the cancellation request from the client area. To do this click on the icon next to the package you want to cancel then press ‘Request Cancellation’ then you must fill out the form and submit.

Immediate cancellation means that your package will be deleted within 1-24 hours of submitting the cancellation request.

End of Billing Period means it will remain active till the last billing date and then it will be auto canceled.

Cancel requests from any other location beyond the client area are not accepted.

You must submit a cancellation request before the date of the bill, otherwise the invoice will be submitted as overdue and you will have to pay it.

After submitting the cancellation request, open a ticket to the billing department, then you will get a refund within 12-48 hours. If you send or receive money in the account to which the money will go, if any charge is deducted, that charge will have to be paid to the client.

After submitting the cancellation request, the account cannot be reactivated in any way, you have to buy a new package.

Backups and Data Loss

VBG Host is responsible for storing the data of any hosting. Puppet Host will not be responsible for data loss due to server crash or any tech related, Puppet Host only provided service, did not take responsibility for data storage, then VBG Host automatically saves data to remote server, due to technical reasons data is not stored on remote server. Maybe, for this, the client has to take care of the cipanel at his own risk. VBG Hosts do not provide remote backups either. Save backups from cPanel for client's own security.

Rules of bad behavior

The VBG Host has the power to suspend or remove the client's account if a client misbehaves with the puppet host's staff admin or any other person regarding the puppet host's service.

Site Migration / Transfer

The VBG Host will offer free transfer from cPanel to cPanel, the cost for any manual transfer charge will be Rs.500-2000 depending on the site data. Migration from root access for VPS or Dedicated Server is completely free, Transfer from non-route 20 accounts is free, then 100 rupees will be charged for each account. The same conditions apply to resellers.

Support Terms

Depending on the problem, the response time and solution may take longer. It may take 1 to 7 days depending on the response of the third party company.

Billing and other support response time 1 hour to 24 hours