Everything you must know in one place
Effective date: 1 Oct 2021
These terms and conditions outline the rules and regulations for the use of VBG Host's Website.
By accessing this website we assume you accept these terms and conditions in full. Do not continue to use VBG Host's website if you do not accept all of the terms and conditions stated on this page.
VBG Host is a leader in online privacy rights. We have created this Privacy Statement to demonstrate our commitment to you, our customers, through transparent, easy-to-understand information regarding our data practices. You will understand what we collect, why we collect it and what we do with it. This policy applies to all VBG host brands, websites, apps, products, services or technologies (we collectively refer to these as "Services"). Additional privacy practices for specific services may be found in specific product and service descriptions.
At an account level, we collect and use the information you need to enable you to purchase and manage services, provide support for those services and enable you to begin your experience with us. Some information is collected and used on the basis of contractual consent and another is based on informed consent, which may be changed at any time.
Information Collection : Our site uses forms where you provide us with contact information (such as your name, address, phone number, fax number, billing information, IP address and email address) so that you can create an account, place an order, register a domain, request information Can, and ask for support help. When you use your account, we may collect specific support requests and other related information for the management of your account and services with us.
Legal Requirement : Such information is required to be able to legally and / or contractually purchase and use the Services For example, we need to be able to verify such information at the request of the payment processor. It must be able to provide you with legal notice and is binding by some of the services we offer. In addition, some services, such as domains, require this information in order to purchase them. If you purchase a domain from us, we are required by law to collect and retain this information. We need to further verify that the information provided is accurate and that we serve legally required notices regarding your domain (s). Consent to the collection, use and retention of this information for these purposes is deemed to be contracted for the duration of your use of such services and the period of retention required by law.
When you access and browse the Site (including when you submit personal information to us through data entry fields on the website) we will collect the following from you :
Information you provide:
. Contact information - we receive and store any information you enter on our Site. Our Site uses forms to collect your personal information including your name, address, telephone number, email address so you can place orders, request information, get support and use our services.
. Payments and billing information - when signing up for any of our Services, products, or programs, we request additional personal and payment information such as your name, credit card information, Bank or relevant service, billing address, personal, government or TAX identification number or other information including but not limited to certificates, tax declarations, forms, payment documents and other relevant documents.
How We Use This Information.
Sending Emails. Legally Required. As noted above, we use emails to communicate with you, to confirm your placed orders, to send information that you have requested and to serve legally or contractually required communications. Legally required emails cover ICANN mandated verification emails, renewal notices and any other policy or procedure created by ICANN which governs the purchase of domains. Additionally, we may be required by law to serve notices to you such as DMCA Takedown Notices, UDRP notices, etc. Or, we may deem a change to one of our policies to be material and, therefore, determine a duty (though not a legal requirement) to inform you of this change. These types of communications do not fall under any of our opt-out procedures.
Sending Emails: Service Communications & Promotional Communications. We also may use this information when it is important for us to contact you regarding functionality changes to Services you have purchased and/or our website and provide customer service (“Service Communications”.) By creating an account with us and/or purchasing our Services, you agree to receive these types of communication and acknowledge that they are not optional. We also use this information to share details about new services and special offers we think you’ll find valuable (“Promotional Communications”.) You are able to opt-out of receiving Promotional Communications (or opt-into, depending on your country of residence) through preferences in your account panel or the unsubscribe instructions contained in the email communication.
Legally Required Disclosure. We will never share your information without your permission or in ways other than as outlined in this policy. The only exceptions to this are when we are required by law, in the good faith belief that such action is necessary in order to comply with the law, or when we must comply with a legal process. Examples of these types of exceptions are court orders, subpoenas, and UDRP/URS processes. In each of these situations, we will carefully review the documentation provided and only comply if such documentation meets requisite legal standards.
Changes in Our Practices. If we change our information-handling practices or other privacy aspects, we will post those changes on this privacy statement. If we make any material changes we will notify you by means of a notice on this site prior to the change becoming effective, and we may also try to notify you through email of the privacy changes, if necessary.
If you are a resident of a GDPR governed country, more information regarding your GDPR rights may be found.
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, the CCPA Privacy Notice.
Our site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use 128-bit SSL security to encrypt any transmissions when you provide credit card information, personal data, etc. No method of electronic storage or transmission over the internet is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Our Services are for a general audience. We do not knowingly collect, use, or share information that could reasonably be used to identify children under age 18 without prior parental consent or consistent with applicable law.
Additional privacy practices for certain Hostwithbd Services are included .